Salesforce is the world’s number one customer relationship management platform. They have more than 40% market share in the cloud CRM space and dominate the overall CRM space with a 19.7% market share. Salesforce is growing exponentially, and the need for skilled salesforce professionals. This article will help you prepare for a salesforce interview.
What is Salesforce?
This is a very important question for any candidate interested in interviewing for a position in Salesforce. Interviewers ask this question to check your ability to quickly frame an answer while gauging your understanding of Salesforce and its mission.
So what is the right answer to this question?
Salesforce is a widely used CRM system for support, sales, and marketing teams worldwide. Companies can use Salesforce CRM to track customer activity, market to customers, and perform various other tasks. Now that you know what salesforce is, in a nutshell, it’s wise to look up the most commonly asked salesforce interview questions and answers. This will help you confidently answer the questions in the interview as you will be better prepared.
Research subject related specific questions about the job you are interested IN
While preparing for the common interview questions about the company and the basics of CRM is a good way to start your preparation, it’s not it. You need to be thorough, so it’s time to dig deeper and look up technical interview questions about the job you are applying for.
For example, if you are applying for the job of salesforce developer, then you must be prepared to answer questions like:
- What are the types of Salesforce licenses available? What are their limits?
- What is the junction object in Salesforce Triggers, and what is its purpose?
- What is an Audit Trail?
- What is Apex test coverage? What’s the minimum test coverage required to deploy?
- What are the two options for when Apex Triggers can run?
- What is the distinction between Trigger and Process Builder?
- Difference between S-Controls and Visualforce.
I hope you got the gist. Never go unprepared for an interview. Prepare the answers to such technical questions to don’t fumble in your interview. Winging it does not work when you are interviewing for a salesforce position.
Tips to slay any Salesforce interview
Start working on your soft skills once you are on top of your hard skills. Being good at your job is one thing, but convincing the interviewer that you are the best candidate and someone worth taking a chance on is different. Here are a few quick tips to help you slay your salesforce Interview:
● Understand what the recruiting manager is searching for
While talking to the interviewer, listen carefully to understand what they are looking for. Design your answers to convince the interviewer that you are the right fit for the job! It’s critical to know what the hiring manager is looking for, not simply the job title.
● Confidence is the key, always!
If all of the information on your CV is correct (which it should be), you should be confident going into the interview. The information on your CV is enough for the recruiter to believe you would be a good fit. So be confident, build a rapport, and be honest if they ask a question you can’t answer.
● Honest is the best policy
Honesty is usually the best policy. You’d be surprised how often people sabotage their chances of landing a role by panicking and attempting to answer a topic they do not know. “I haven’t worked with X, Y, Z, but I would love to have some experience in that space, and I am open to learning,” this is always preferable to claiming to know something you don’t.
● Be ready to answer the question “Why Salesforce?”
What drew you to this particular role? This will help the recruiter understand your values and how you plan to contribute to the organization. Be honest and be very specific in your answer. Don’t give generic answers like “I like the work you do,” get specific about what you like about their work. This shows how passionate you are about the prospect of working at Salesforce.
● Ask questions
Even if you’re well into your interview process, there’s always something new to learn! Did someone bring up a subject you’re unfamiliar with? Are you interested in learning more? Speak out and inquire! You’ll not only learn more about the team you might join, but you’ll also demonstrate a genuine interest in the role and eagerness to learn.
Don’t let the interview be one-sided. Push yourself to ask questions even if you feel uncomfortable doing so. It shows your proactiveness in the whole interviewing process. While they are interviewing you, you too should ask questions and gauge if this company is a good fit for you. The only way to do that is by asking questions about the hierarchy, work culture, company policy, etc.
● Send a thank-you email, irrespective of the outcome
After your interview, write a quick email thanking the interviewers for their time and following up on any additional questions they may have. Don’t wait more than 3 days to send a thank you email to your interviewer. It helps to keep your name at the top of their mind and inboxes even after some time has passed since your interview.
Key takeaways in conclusion
Preparing for an interview can be stressful, but it is also a critical step. So it’s important to be thorough in your interview preparation. Make sure you are well dressed for the interview. It exudes confidence and preparation. Double-check your resume for any errors and typos before submitting it. Simplilearn’s Salesforce training program can be your trump card if you want to stand out from other candidates.