88% Indians believe bots should be used for admin work

(IANS) Eighty-eight percent of people in India believe that humans shouldn’t be carrying out repetitive admin tasks if they can be automated, a new report said on Tuesday.

The Automation Anywhere — a global leader in Robotic Process Automation (RPA) surveyed more than 10,000 office workers and revealed that on average they spend more than three hours a day on manual, repetitive computer tasks that are not part of their primary job.

The research, conducted by OnePoll, investigated the time spent on and attitudes towards manual, repetitive digital administration tasks in the modern enterprise.

“As per the report, the most hated task for Indian professionals is Data Entry. Close to 80 percent of the participants in India believe that admin work is an obstacle for them to do their main job,” said Milan Sheth, Executive Vice President India, Middle East, and Africa, Automation Anywhere.

“Workers can focus on higher-value tasks if the mundane repetitive tasks can be automated,” Sheth added.

New data shows that nearly half of workers surveyed who expressed an opinion find digital administration boring (47 percent) and a poor use of their skills (48 percent), while the majority say it gets in the way of doing their main job (51 percent overall, rising to 80 percent in India) and reduces their overall productivity (64 percent).

According to the survey, Over half (52 percent) of millennial respondents felt that they could be more productive if they had fewer administrative tasks to complete, slightly higher than the average at 48 percent.

The study also revealed that nearly half (49 percent) of those surveyed say that simple digital administrative tasks often prevent them from leaving the office on time, 60 percent of the Indian participants believe the same, indicating it’s impacting their personal lives.

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